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Zero Point is proud to support the US Navy Systems Commands as a Seaport-e contract holder. Read on to find out more about Zero Point’s extensive list of capabilities.
Awarded Task Order(s)
Team Members & Service Experience
Quality Management System (QMS)
SeaPort-e is the Navy's electronic platform for acquiring support services in 22 functional areas including Engineering, Financial Management, and Program Management. The Navy Systems Commands (NAVSEA, NAVAIR, SPAWAR, NAVFAC, and NAVSUP), the Office of Naval Research, Military Sealift Command, and the United States Marine Corps compete their service requirements amongst 2400+ SeaPort-e IDIQ multiple award contract holders.
Zero Point, Incoporated qualified to support 10 of the functional areas in 6 of the geographic zones defined by the contract.
The Navy Seaport-e Web Site is http://www.seaport.navy.mil/.
Awarded Task Order(s)
Points of Contact
The Zero Point team supporting Seaport-e including Customer Satisfaction, Contracts Manager and Contract Representative can be reach at the following: firstname.lastname@example.org and/or 757.721.6602
Team Members & Services Experience
Zero Point, Incorporated, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has teamed with Applied Research Associates, Inc. (ARA) to create the most technically capable and best value choice in providing Service Support for the U.S. Navy and United States Marine Corps in the functional service areas listed in below.
Zero Point is a preeminent provider of Combatting Weapons of Mass Destruction (CWMD), Explosive Ordnance Disposal (EOD), and Electronic Countermeasures (ECM) engineering, products, and services. Zero Point products and services are employed by the entire range of military, government, and law enforcement organizations. Zero Point leadership and technical staff are comprised entirely of engineers, technical subject matter experts (SME) and former military special operations professionals. This cadre of nationally recognized expertise are all disciplined problem solvers with exemplary professional reputations with a long history of applying hard won, firsthand experience to solving real world problems.
Many Zero Point EOD products are key components selected as part of the USN Table of Allowance (TOA) and the USMC Family of EOD tool kits. Zero Point solutions include unmatched expertise in the disciplines of Counter Terrorism (CT), Improvised Explosive Device Defeat (IEDD), Weapons of Mass Destruction (WMD), Chemical Biological Radiological Nuclear (CBRN) threats, Homemade Explosive (HME), and tactical EOD operations. Zero Point is also a leading supplier of Radio Controlled Improvised Explosive Device (RCIED) Electronic Countermeasures (ECM) development, training, and support.
Zero Point has partnered with ARA, an international research and engineering company recognized for providing innovative, timely, best-value solutions to complex and challenging problems in the physical sciences. ARA provides in-depth, diversified research, engineering, and technical support services. ARA has an extremely broad range of technical expertise in defense technologies, civil engineering, computer software and simulation, systems analysis, environmental technologies, blast testing and blast measurement. ARA is also a provider of sophisticated technical products for environmental site characterization, pavement evaluation, and specialized robotic vehicles.
ARA has the depth and breadth to tackle the most challenging technical problems, with six sectors, 21 divisions and 34 satellite offices throughout the United States and Canada with over 1,400 employees, most having advanced degrees in engineering and the physical sciences.
Both Zero Point and ARA are nationally recognized as providers of exceptional services and innovative solutions that detect, characterize, and defeat threats facing our homeland and interest abroad. This elite Team possesses an unparalleled combination of capabilities to provide qualified personnel, materials, facilities, equipment, test instrumentation, data collection and analysis, and hardware and software, and other services to the following functional service areas:
Quality Management System (QMS)
Having come from an industry where people’s lives are on the line, the owner and senior staff at Zero Point has firsthand experience, knowledge, and respect for the critical requirements needed to maximize safety, quality, and performance. Our unique perspective has led to instilling a culture of quality throughout the organization, where customer service and quality are a part of the fabric of doing business. As such, we utilize a total Quality Management System (QMS) approach to ensure quality is maintained at the highest level possible throughout the entire business, in performance, and at all levels of our daily operations.
Continual improvement drives Zero Point’s QMS by utilizing a customer-oriented, business process management systems method of developing and adopting people, systems, and processes to continually improve efficiency and effectiveness.
Zero Point listens to our customers. Understanding the customer’s requirements and expectations is key to delivering those expectations and requirements and delighting the customer. Zero Point takes the time to communicate and meet with the customer, bringing clarity from all perspectives to the specifications and delivery objectives. Additionally, continuous interaction with the customer throughout the process is critical to provide status updates, understanding of cost, schedule, and performance, analyze impact of changes, and collaboratively work on issues. Zero Point communicates the Customer’s requirements throughout all levels of the organization to internally transfer the metrics required to meet the customer’s expectations.
Service & Product Realization methods ensure quality through business planning, and management reviews, capability analysis, staffing, documentation, training, lean initiatives, systems, and monitoring at all levels of the organization. Additional elements to ensure quality include: customer requirements management, advanced quality planning, concurrent engineering, design verifications, engineering change, serialization and traceability, control plans, product and process validations, and work instructions and procedures. Continual measurement, analysis and improvement close the loop.
Zero Point’s fact-based, data-driven philosophy combined with the continuous improvement quality culture lead to establishing Key Performance Indicators (KPI’s) to monitor cost, schedule, and performance. Process monitoring, measurement systems analysis, internal audits, customer communication, management reviews, time keeping, and cost segregation systems are other methods of monitoring performance and providing continual feedback to ensure customer cost, schedule, and performance requirements are met.